cuan404 Terms of Use

Our terms set out the conditions under which we at cuan404 provide our online entertainment service. When you open an account with us, you agree to these terms and acknowledge that our service is available only where local law permits. We operate across supported jurisdictions and maintain consistent policies on deposits, withdrawals, account security, and dispute resolution.

This page explains your rights and our responsibilities. It covers account opening, payment methods including DANA, e-wallet, mobile banking, and local payment, bonus conditions, and how we handle disputes. Our aim is to be transparent about what we ask of you and what you can expect from cuan404.

Account Opening and Eligibility

To join cuan404, you must be of legal age in your jurisdiction and provide accurate personal information during registration. We require a valid email address, phone number, and a secure password. Your account is personal and non-transferable; you agree not to share login credentials or permit others to use your cuan404 account.

During account creation, we ask for details such as your name, date of birth, and residential address. This information helps us comply with verification requirements and protect your account. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, the verification process remains the same across all supported locations.

Deposits, Withdrawals, and Payment Methods

We accept deposits through a range of local payment channels. DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet are all supported on cuan404. Deposit minimums and processing times vary by payment method. Most deposits appear in your account within minutes; some bank transfers may take slightly longer depending on your bank's processing window.

Withdrawal requests are processed according to our standard review cycle. We verify each withdrawal request to ensure it matches your account details and payment history. Withdrawals to the same payment method you deposited from may be prioritized. If you withdraw to a new account or method, additional verification may apply.

Bonus terms

Any bonus offer is subject to playthrough requirements and game restrictions. Bonuses expire if not used within the stated timeframe. We reserve the right to adjust bonus terms for new player promotions.

Dispute resolution

If you believe a transaction is incorrect, contact our support team with transaction details and the date. We investigate and respond within a standard timeframe.

Our Service and Use Policy

At cuan404, we offer live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook markets covering Liga 1 and international football, slot games, and esports markets. Our live studios operate with professional dealers and multi-camera feeds to ensure transparency and game integrity.

You agree to use our platform only for personal entertainment in jurisdictions where it is legally permitted. Automated play, collusion, abuse of bonuses, or any form of fraud will result in account suspension. We monitor for suspicious activity and reserve the right to close accounts that violate these conditions.

Data Protection and Account Security

We at cuan404 protect your personal data using industry-standard encryption. Your account is secured by a password; we recommend enabling two-factor authentication when available. Never share your login details, and log out of cuan404 when using a shared device.

Our privacy policy explains how we collect, use, and store your information. We do not sell your data to third parties. If you suspect unauthorized access to your cuan404 account, change your password immediately and contact our support team.

Limitation of Liability

cuan404 provides our service on an "as-is" basis. We are not liable for indirect, incidental, or consequential losses arising from your use of our platform, including loss of winnings, data corruption, or service interruptions caused by third-party systems or network failures beyond our control.

Our liability for direct losses is limited to the amount of funds you have in your cuan404 account. This limitation applies to disputes arising from game outcomes, payment processing errors, or any other service-related claim.

Jurisdiction and Changes to Terms

Our service is available only in jurisdictions where we are legally permitted to operate. We do not offer our services in locations where online gaming is prohibited by local law. Users are responsible for verifying that access to and use of cuan404 comply with their own jurisdiction's applicable regulations.

We may update these terms from time to time to reflect changes in our service, payment methods, or legal requirements. Significant changes will be notified to you via email or a notice on our platform. Continued use of cuan404 after changes take effect constitutes your acceptance of the revised terms.

These terms represent our commitment to fair play, transparency, and user protection across cuan404. By maintaining clear policies on account security, payments, and dispute handling, we aim to provide a consistent experience for all our users. If you do not agree to these terms, you should not open an account with us.